{
  "name": "help",
  "description": "Frequently asked questions shown on the site (footer page, #faq)",
  "content": {
    "faq": [
      {
        "question": "What is the cancellation and refund policy at BW Stays Wayanad?",
        "answer": "Standard dates: cancel 15 or more days before check-in for a full refund (less payment-gateway or bank charges), 7 to 14 days before for a 50% refund, and less than 7 days before or no-show for no refund. Holiday and peak-season stays (public holidays, festival weekends, 20 December to 5 January): 30 or more days before for a full refund, 15 to 29 days before for 50%, and less than 15 days before or no-show for no refund. You can move a confirmed booking once, free of charge, up to 7 days before check-in, subject to availability. Refunds are paid back to the original payment method within 7 to 10 working days. Full details: https://www.bwstays.com/footer.html#cancellation",
        "url": "https://www.bwstays.com/footer.html#faq-1"
      },
      {
        "question": "What does the villa cost per night?",
        "answer": "The villa is listed at INR 2,100 per night on the booking page, for up to 4 adults and 1 child, and the rate includes GST. Each extra child (up to 4 children in all) is INR 400 per night. The final amount is confirmed by the host by email.",
        "url": "https://www.bwstays.com/footer.html#faq-2"
      },
      {
        "question": "How do I book the villa?",
        "answer": "Open the booking page, choose your check-in and check-out dates on the calendar, select the villa, enter your details and send the request. A booking is a request: your dates are held only after the host confirms by email. A one-page summary of your request can be saved as a PDF. Booking page: https://www.bwstays.com/bwstays-booking.html",
        "url": "https://www.bwstays.com/footer.html#faq-3"
      },
      {
        "question": "What are the check-in and check-out times?",
        "answer": "Check-in from 2 PM, check-out by 11 AM.",
        "url": "https://www.bwstays.com/footer.html#faq-4"
      },
      {
        "question": "How can I check availability?",
        "answer": "The calendar on the booking page shows booked and closed dates (dates already requested may show as Requested), and you can choose dates from today up to one year ahead. A requested date is not confirmed yet. The host confirms every booking by email.",
        "url": "https://www.bwstays.com/footer.html#faq-5"
      },
      {
        "question": "How many people can stay in the villa?",
        "answer": "The villa takes up to 4 adults and up to 4 children (0 to 12 years); the booking page does not accept more. The nightly rate covers 4 adults and 1 child; each extra child is INR 400 per night (extra bed). The villa has 2 beds and 1 bathroom, a garden and private parking, and pets are allowed.",
        "url": "https://www.bwstays.com/footer.html#faq-6"
      },
      {
        "question": "What amenities does the villa have?",
        "answer": "EV charging, private parking, eco-friendly, premium utensils, a kitchen set, bonfire and music, television, online games, high-speed WiFi, security, pet friendly, bathroom amenities, air conditioning, a mountain view and a garden.",
        "url": "https://www.bwstays.com/footer.html#faq-7"
      },
      {
        "question": "Is the villa suitable for a workation?",
        "answer": "High-speed WiFi and air conditioning are listed among the villa amenities, so it suits remote work. The WiFi speed is not published, so ask the host if you need a specific bandwidth.",
        "url": "https://www.bwstays.com/footer.html#faq-8"
      },
      {
        "question": "Where is the villa located?",
        "answer": "In Kalpetta, Wayanad, Kerala (PIN 673121), close to the city centre. The Places to visit page lists attractions with their driving distance from Kalpetta (https://www.bwstays.com/all-locations-wayanad.html), and the Places to eat page lists restaurants and cafes (https://www.bwstays.com/all-fooding-wayanad.html).",
        "url": "https://www.bwstays.com/footer.html#faq-9"
      },
      {
        "question": "Which places can I visit near the villa?",
        "answer": "The site lists waterfalls, view points, lakes, temples, museums, plantations, wildlife sanctuaries and treks around Wayanad, each with a page showing timings, rating and distance from Kalpetta. Nearby EV charging stations and fuel stations are shown on each place page. Start at https://www.bwstays.com/all-locations-wayanad.html",
        "url": "https://www.bwstays.com/footer.html#faq-10"
      },
      {
        "question": "Is there EV charging near the villa?",
        "answer": "EV charging is listed among the villa amenities. Every place page also shows nearby public and private charging stations and fuel stations on a map; their positions are approximate.",
        "url": "https://www.bwstays.com/footer.html#faq-11"
      },
      {
        "question": "Can I use the website without internet?",
        "answer": "Yes, partly. The website can be installed on a phone (Add to Home Screen) and keeps the pages you have opened, the places, food, charging and fuel lists and the policies available offline. Live availability, sending a booking request, the chat assistant, the weather and the currency rates need an internet connection.",
        "url": "https://www.bwstays.com/footer.html#faq-12"
      },
      {
        "question": "What is the concept behind Black and White Stays?",
        "answer": "Colive, Cowork and Coplay: a villa in Kalpetta for staying with family or friends, working remotely, and exploring Wayanad.",
        "url": "https://www.bwstays.com/footer.html#faq-13"
      },
      {
        "question": "Summarize BW Stays Wayanad in one sentence",
        "answer": "Black and White Stays is a single villa in Kalpetta, Wayanad for staycations and workations, for up to 4 adults and 4 children, listed at INR 2,100 per night.",
        "url": "https://www.bwstays.com/footer.html#faq-14"
      }
    ]
  },
  "metadata": {
    "generated": "2026-10-28",
    "version": "2.0.0",
    "type": "json",
    "source": "js/faq.js (shown on footer.html#faq)",
    "generator": "scripts/generate-mcp.mjs"
  }
}